Enviro Pipes Pty Ltd is committed to providing a quality service to those we deal with. This policy outlines how we protect your privacy and comply with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations. This Privacy Policy describes how we collect, use, store and disclose your personal information, and how we maintain the quality and security of your personal information.

“Personal information” refers to any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.

Examples of personal information we collect includes names, addresses, email addresses, and phone numbers.  This information may be collected from our interactions with you including correspondence, phone calls, emails or even interactions through our website.  We collect this information for the purpose of providing our services to you.  This may include improving the quality of the services we offer and internal administrative purposes.

You do not have to provide us with your personal information. Where possible, we will give you the option to interact with us anonymously. However, if you choose to deal with us in this way or choose not to provide us with your personal information, we may not be able to provide you with our services or otherwise interact with you.

Your personal information will only be disclosed to third parties in circumstances where you have consented to its use or where we are required by law to make a disclosure.

Enviro Pipes will take reasonable steps to ensure that we keep your information stored in a manner that protects it from misuse and loss and from unauthorised access, modification or disclosure.

If you sign up to our newsletter or a mailing list via our website you may opt-out of receiving marketing communications from us at any time by following the instructions to “unsubscribe'' set out in the relevant communication. 

You can access the personal information that we hold about you by writing to us or emailing us.  You may ask us to update or amend it.  We ask that you do this in writing.  That way we can continue to provide a quality service to you and contact you in a timely manner.

If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance.